Features
Everything needed to verify an order. Nothing more.
Three focused customer responses and a clear order status for the merchant. Mockups on this page are illustrative.
01 · Order confirmation
One message with the full order.
Customers see their order number, products, value, payment mode and delivery address in a single structured message, with clear response buttons.
Sample Store
Business account · order updates
Today
Please confirm your order 📦
Hi Priya, thanks for shopping with Sample Store.
Order #SS-48213
Cotton Kurta Set — Blue, M × 1
₹1,299 · Cash on Delivery
Deliver to: 14 MG Road, Indiranagar, Bengaluru 560038
10:42
Order #SS-48201
Cancellation RequestedCustomer requested cancellation · 11:05
Merchant next step
Review the request and cancel the order before it is handed to the courier.
02 · Cancellation requests
Hear about change-of-mind before dispatch.
If a customer no longer wants the order, they can request a cancellation. It is flagged against the order for the merchant to review — it does not cancel anything automatically.
03 · Address correction
Fix delivery details before the label prints.
Customers can submit a corrected name, address, city, state and postal code through a short form. Try it — this demo keeps everything in your browser.
Update delivery address
● DemoOrder #SS-48213 · details stay in your browser and are not stored.
Merchant view
Every order, with its verification status.
Statuses: Confirmation Pending, Confirmed, Cancellation Requested and Address Update Requested.
Order verification
Sample Store · today
| Order | Customer | Value | Customer response |
|---|---|---|---|
#SS-48213 Cotton Kurta Set | Priya S. | ₹1,299 | Confirmation Pending |
#SS-48209 Steel Bottle ×2 | Rahul M. | ₹798 | Confirmed |
#SS-48201 Bluetooth Earbuds | Ananya K. | ₹2,499 | Cancellation Requested |
#SS-48197 Yoga Mat | Vikram R. | ₹899 | Address Update Requested |
#SS-48190 Ceramic Mug Set | Meera J. | ₹649 | Confirmed |
#SS-48213
Priya S. · Cotton Kurta Set
#SS-48209
Rahul M. · Steel Bottle ×2
#SS-48201
Ananya K. · Bluetooth Earbuds
#SS-48197
Vikram R. · Yoga Mat
#SS-48190
Meera J. · Ceramic Mug Set
Availability of specific integrations and dashboard capabilities depends on your setup. Contact us to discuss what is currently available for your store.
Verify orders before they leave your warehouse.
Tell us about your store and order volume. We'll walk you through how order-confirmation messages could fit your fulfilment workflow.